A Learning Experience with Get the Shifts

A Learning Experience with Get the Shifts

The nature of temp staffing means that our Superstars work in a variety of locations and environments and have a new learning experience each time.

Yes, things can be crazy, you need to think on your feet, learn as you go, and you need to smile the entire time. It can be a tough job, but the people you meet and the things you learn make it worth the effort!

What do you think is the best thing you can learn from a job in hospitality?

This week we’re turning things over to our Superstars so they can tell you what they have learned through experience.

Mariana

For me it’s the tricks of the trade that help me save time. Working in a lot of different kitchens over the last few years, I’ve picked up so much! The best things I learned weren’t from formal training, but tricks passed on from other staff I’ve worked with, or observing different chefs in action.

Mariana Santana Dias – Kitchen Assistant – Cork
kitchen porter experience
Mikolaj

2. Respect. Working as a waiter has given me so much respect for people working in service industry roles. I make an effort to be nice to bartenders and waiters, and try to tip well. I can’t stand when my friends are rude or unpleasant to staff; I’ve been there and it doesn’t feel good!

Mikołaj Wójcik – Waiter – Limerick
Martin

3. How to make friends anywhere. There’s this amazing buzz behind the bar – the crazy nature of the job leads to great stories and hilarious jokes. I work with a lot of different people and from working all over the place, I’ve figured out how to make friends with just about anyone.

Martin Boland – Bartender – Dublin
accommodation assistant experience
Ruth

4. Be efficient: Never walk anywhere empty handed. There is always something that can be cleared away or cleaned or picked up on your way to somewhere else. After nearly nine years working as a cleaner and housekeeper, this is a something I now do without thinking, even at home.

Ruth Lyons – Accommodation Assistant – Liemrick
high end wait staff canapée catering
experience
Kelly

5. The value of just one staff member. From getting to work in so many places, I’ve seen how stressful it can be when someone is late to a shift because their alarm didn’t go off. Or how if even just one person is taking it easy during a busy shift at work, everyone feels it– it doesn’t matter the position. I’ve learned how just one person can make or break a shift, and it’s given me a real sense of pride in turning up early and working hard to help make a difference.

Kelly Hynes – Mixologist & Waitress – Dublin

Registering to become a Superstar with Get the Shifts is easy! You can apply to Get the Shifts through our contact form here.

If you’re looking for great hospitality staffing support this Christmas, we can help, so get in touch today!

Writing a Great CV

Writing a Great CV

Writing a Great CV for the Hospitality Industry

An Interview with the Recruitment Team at Get the Shifts

Our recruitment team go through hundreds of applications every week, and can you guess the main reason they hit reject? A bad CV!

We sat down and got their feedback and advice on how to write an amazing CV for the hospitality sector that will always impress!

Why Should We Hire You?
“It’s your job to tell us why we should hire you, not our job to figure it out!”

The recruitment team have whittled down everything they consider when looking at a CV to the below three questions. If they can’t answer all three questions having looked at your CV, then your application won’t go much further.

  • Have you worked in the hospitality sector before?
  • How much experience do you have in hospitality?
  • What roles within the hospitality sector have you held?

“We must uphold the highest standards when it comes to our recruitment processes because our clients stake their reputations on the way their customers are served. To maintain these standards we require that candidates have a minimum of one year’s proven experience in the hospitality sector.”

Denise O’Brien – Recruitment

Essential Ingredients for Writing a Great CV

Your CV should include:

  • Up to date contact information
  • Personal statement or profile
  • Work experience – including relevant skills and achievements
  • Education & Qualifications

Without all of the essential ingredients, a CV will not get through the first stage of the recruitment process. All of these need to be there for us to even begin the process, and we don’t have the time to chase people down for basic information.

Laura Kerr – Recruitment

Your CV should not include:

  • Height or weight
  • Marital status
  • Sexual orientation
  • Bank account details
  • PPS Number
  • Referee details

Writing the Body

It’s not original advice, but it is good advice: you should tailor your CV to each and every job you apply for. Because, we hire staff exclusively for the hospitality sector , your hospitality experience should shine through in your CV. Some helpful advice on what you can include can be found here.

Contact Information

This needs to be clearly visible at the top of your CV.

“Ensure your contact information is correct! We get loads of applications where there is an error with a phone number or email address. As a result we can’t get in touch, and you lose out because of a silly mistake, when the rest of your CV might be amazing!”

Laura Kerr – Recruitment

Personal Statement

This may be short, but it is important. Above all, a personal statement gives you the chance to sell yourself to potential employers — and you don’t have much time to do that. Include 3-5 lines about yourself at the top of the CV.

Employment History

Firstly, you should always start with your most recent job when listing your employment history. Most importantly, you must include the dates that you worked in each role, e.g. “O’Brien’s – May 2016- October 2019“.

“My top tip? Include anything relevant that you achieved while in a role that helps you to stand out, e.g. “Was responsible for in-house promotion that doubled sales on cocktails”, or “Re-organised inventory to allow for improved productivity”. These details allow us to learn about you, and as a result, we can ask better and more interesting questions at interview stage.”

Denise O’Brien – Recruitment

Education

The details you should list depend entirely on where you are at in your professional and academic career, and need only include your most recent academic qualification, e.g. “Leaving Certificate, 2014” or “Bachelor of Arts 2.1 hons, 2016”

Hobbies and Interests

These are not always necessary, though they give an insight into your personality and make you stand out from the crowd. In other words, this is the time to show off your achievements or any voluntary work you may have done.

Final Advice

Keep it short and sweet! A CV for the hospitality sector doesn’t need to be any longer than one A4 page, unless you have more than five years’ experience in the industry.”

Denise O’Brien – Recruitment

Check your spelling! A CV full of spelling and grammatical mistakes will not get you far, even though you may have the best experience out of all the candidates. Have a friend or family member look through it to spot any glaring errors.”

Laura Kerr – Recruitment

There are always elements that are a matter of preference; font, spacing and layout are are stylistic choices, however, some rules do still apply. To learn all about what fonts to use on your CV, check out this article here.

If you would like to apply for a role with us, you can do so through our site here, or alternatively, send us an email with your CV attached.

If you’ve found this article on writing a great CV for the hospitality industry helpful, then why not share it with a friend?

Peter Nugent – Life as a Superstar with Get the Shifts

Peter Nugent has been a superstar with get the shifts for over a year. Here he tells us all about how Get the Shifts works for him from week to week.

It all started a really nice career path for me in December 2017 when I saw an advert on Facebook looking for Hospitality Staff, Bar staff and Waiting Staff for events and smaller gigs.

Hospitality background

I studied hospitality in Dundalk and I have been working as a manager in the industry for many years. I’ve found Get the Shifts a great way to make a extra few euro while off from my full-time job.

I was so excited to work at many different venues. Since I started I’ve worked at absolutely everything! From wait shifts with big hotels in Dublin to promotional work in The Aviva, and even cool events for companies like Facebook, every shift is different!

Peter with some friends he made through Get the Shifts

Becoming a Supervisor

Shortly after starting with Get the Shifts I became supervisor, which is brilliant as I love to train and teach my team some new tricks of the trade.

No day is ever the same. I would recommend any person who might be looking for flexible work in hospitality for the summer get in contact with Get the Shifts.

Trust me; Get the Shifts has a great management team who will support you 100% of the way. Each week they send updated briefs of clients’ wishes and shifts. It’s wonderful, and you always know the management is at the end of the phone if any queries.

I’ve met lots of new friends through Get the Shifts and I’ve had lots of new experiences. It really is a great place to work.

Peter James Nugent 

You can follow Peter on Instagram @mr.gay.louth.2018

It’s super easy to apply to get the shifts: here – for further information about Get the Shifts, you can contact us on hello@gettheshifts.com.